Contact Us

Have questions about Prepry or need help with your account? We're here to help!

Email Support

For the fastest response, email us at:

support@prepry.com

We typically respond within 24 hours on business days.

Common Questions

  • Account issues: Password resets, login problems, subscription management
  • Technical support: App issues, syncing problems, feature requests
  • Pass guarantee: Questions about our pass guarantee policy
  • Content feedback: Question corrections, content suggestions

Pass Guarantee Claims

If you scored 80% or higher on your mock exams and moved 80% of questions to the Learned column but did not pass your registry exam, email us at support@prepry.com with your exam results. We'll give you 3 extra months of Prepry Pro, free.